Shipping Policy

SHIPPING & DELIVERY

ALL MASKS ARE IN STOCK IN THE USA

All available masks are stocked at our U.S. facility and shipped directly from the United States.

ORDER PROCESSING

Please allow up to 2 business days for your order to be processed and prepared for shipment.

Orders are regularly dispatched throughout the week. During periods of high order volume, processing may take slightly longer.

Once your order has been shipped, you will receive a confirmation email with your tracking number.

SHIPPING WITHIN THE USA

Domestic orders are shipped via UPS, USPS, or FedEx, depending on the destination and shipping method selected at checkout.

Estimated delivery times shown at checkout are provided by the shipping carrier and begin after the order has been processed and picked up by the carrier.

INTERNATIONAL SHIPPING

We ship worldwide.

International orders may be shipped via UPS, USPS, FedEx, DHL, or another available international carrier, depending on the destination.

International customers are responsible for any customs duties, import taxes, VAT/GST, brokerage fees, or other charges imposed by their country, unless these charges were collected at checkout.

Customs processing may cause additional delays that are outside of our control.

DELIVERY TIMES

Delivery estimates are provided by the shipping carrier. Once a package has been accepted by the carrier, transit times, customs processing, and carrier delays are outside of our direct control.

PLEASE NOTE: Processing time and shipping time are separate. The estimated delivery time does not include the time required to process your order.

PRE-ORDERS

Items marked as PRE-ORDER are not currently in stock at our U.S. facility and require additional processing time.

Please allow approximately 2 weeks for production and an additional 2 weeks for the product to be delivered to our U.S. facility.

The total estimated pre-order processing time is therefore approximately 4 weeks before the order is ready for shipment to the customer.

Once the pre-order item arrives at our U.S. facility, it will be processed and shipped to you. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Please note that production and international transportation timelines are estimates and may occasionally be affected by circumstances outside of our control.

By purchasing a PRE-ORDER item, you acknowledge and agree to the estimated processing timeline stated above.

QUESTIONS ABOUT YOUR ORDER?