Privacy policy

Alexterrible.com is operated by Alexterriblewear Inc. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, contact us, or otherwise use our services.

INFORMATION WE COLLECT

When you visit our website or place an order, we may collect information including:

• Name
• Billing and shipping address
• Email address
• Phone number
• Order and transaction information
• IP address and device/browser information
• Website activity and interactions
• Information you voluntarily provide when contacting customer support

Payment information is processed securely by our payment providers. We do not directly store complete credit or debit card numbers.

HOW WE USE YOUR INFORMATION

We may use your information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Process payments, returns, and refunds
• Provide customer support
• Send order and shipping notifications
• Detect and prevent fraud or unauthorized transactions
• Improve our website, products, and services
• Comply with applicable legal and tax requirements
• Send marketing communications when permitted by law and according to your preferences

SHARING OF INFORMATION

We may share information with service providers when necessary to operate our business, including Shopify, payment processors, shipping carriers, fulfillment providers, analytics providers, advertising platforms, and other companies that help us operate our store.

We do not sell your personal information for money.

Certain advertising or analytics activities may be considered “selling,” “sharing,” or targeted advertising under some privacy laws. Where applicable, you may have the right to opt out of these activities.

COOKIES & ANALYTICS

Our website uses cookies and similar technologies to operate the store, remember preferences, analyze website traffic, prevent fraud, and, where applicable, provide personalized advertising.

You may manage cookies through your browser or any privacy controls provided on our website.

INTERNATIONAL CUSTOMERS

We sell and ship products worldwide. As a result, personal information may be processed in countries other than the country in which you live, including the United States.

Where required by applicable law, appropriate safeguards are used for international transfers of personal information.

DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal, accounting, and tax obligations.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or a copy of your information, and the right to opt out of certain uses of your information.

You may also unsubscribe from promotional emails at any time by using the unsubscribe link included in those communications.

To submit a privacy request, contact us at:

support@alexterrible.com

We may need to verify your identity before completing certain requests.

SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

CHILDREN’S PRIVACY

Our website is not intended for children under the age required to consent to online data processing in their jurisdiction, and we do not knowingly collect personal information from children in violation of applicable law.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

For questions regarding this Privacy Policy or your personal information, contact:

Alexterriblewear Inc.
Email: support@alexterrible.com
United States